![]() ![]() ![]() The SIGMA Corporation of America Service Department will service these products for a minimum $250 charge in addition to the required parts and labor charges at the owner’s expense.įor more information, please review our Service and Support Policy or contact us directly. International Version/International WarrantyĪny product that is not imported by SIGMA Corporation of America or that is purchased from an unauthorized SIGMA dealer will not be serviced under warranty regardless of the service required.Look for the following terms, which often indicate that a product is grey market: The majority of grey market products are sold online at discounted prices. Legitimate U.S.-designated products come with different manuals, warranty cards, and accessories compared to the versions intended for sale in other global markets. Grey market products may contain a limited warranty from the seller, but they are not covered by SIGMA Corporation of America’s warranty, and additional charges may apply for repair of those products. In summary, these importers undercut legitimate retailers and deceive well-intentioned customers because of their irregular practices. Grey imported products have often changed hands many times these products are typically removed from their protective packaging and stored in less-than-optimal conditions, which might affect the efficiency and lifespan of the product. What seems attractive at first glance often hides a different story underneath. SIGMA Corporation of America is the only authorized importer/distributor of SIGMA products in the United States and provides service and support for those products. If the information conflicts, information stated on the sales receipt will be deemed accurate and true and the warranty will be assessed accordingly. Proof of purchase must show that the product was purchased new and from an authorized SIGMA dealer and is not transferable. It will be assumed that registration information accurately reflects the information on the proof of purchase. Proof of purchase will, however, be required upon servicing of any/all products under warranty. **IMPORTANT** Please note that registering your product does not require proof of purchase and is instead based on the date of purchase. It is determined that the product was not imported into the United States by SIGMA Corporation of America or that the product was not sold by SIGMA Corporation of America directly or through one of its U.S.Malfunctions or unsatisfactory performance is caused by anything other than defective parts or workmanship.If the product has had its serial number(s) removed or altered. ![]() Damage is caused during service performed by someone other than a SIGMA Corporation of America service center technician or authorized repair center.The Extended Service Protection becomes void if: Thank you for purchasing your SIGMA product. It is important to note that any SIGMA extended warranty is valid only on purchases made by residents of the United States from a U.S. When your product is registered, it will appear under "My Warranties" from the "Warranty Registration" menu.Fill out all required fields, then click "Save Warranty".From the dashboard, click on "Warranty Registration" on the left-side menu.Sign in to your SIGMA account, or create your SIGMA account below.To register your SIGMA product, follow the steps below: Our warranty system works as a registry to maintain a history of all SIGMA products you owned, even after warranty expiration. Register your new SIGMA product for insurance purposes in case it is lost or stolen. ![]() Have peace of mind knowing that SIGMA stands behind its customers and products. This includes sand damage, water damage, and external force. Any damage deemed beyond normal use will void all warranties. When sending in your SIGMA product for warranty service, please be sure to include a copy of the original sales receipt as proof of purchase (the start date of your warranty). (Please read the Service Policy and refer to the warranty policy included with your product for more information.) (SIGMA fp cameras and CINE lenses come exclusively with a 1-Year Warranty.) Your warranty period begins the day you purchase your SIGMA camera, lens, and/or flash. authorized SIGMA dealer are covered by a 4-Year Warranty against defects in manufacturing and workmanship only. All brand-new SIGMA lenses purchased from a U.S. ![]()
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